At the time we only ship in the United States. If you live outside of the U.S, you may want to consider using a parcel forwarding service to have your Pepper products shipped to anywhere in the world.
We plan to expand internationally in the future. If you'd like to be the first to know when we do, sign up here.
We are also stocked in retail stores in Europe and Australia.
Orders are shipped in 1-2 business days.
You'll receive an email notification with a tracking number once your package ships.
For orders placed within contiguous United States, standard USPS shipments are usually delivered within 7-10 business days. You might experience a few extra days in shipping timelines if you're located in Alaska, Hawaii or Puerto Rico.
We offer free, easy returns & exchanges for all orders in the U.S.
All merchandise must be in its original state:
Clean, undamaged and unwashed.
With all original tags attached
Returns and exchanges must be initiated within 15 days of receiving your order
You will be refunded, excluding original shipping charges, to your original form of payment.
Please email us at firstname.lastname@example.org for a return label and let us know your order number and what items you're returning.